Please note that an order cannot be processed until we know the following:
Size of container for pillules or granules: 2-dram, 4-dram, 15 gm, 25 gm, 50 gm, 100 gm etc
Size of container for liquid or alcohol dilutions: 15 ml, 25 ml, 50 ml, 100 ml, 200 ml etc
Q refers to tincture or mother tincture.
Some remedies have similar names so check properly before ordering as remedies cannot be returned.
Orders of 6 items or less received before 5 pm ON WEEK DAYS are despatched the next day by Australia Post. Larger orders will be dispatched within 2-3 working days.
If next day delivery is required then the order MUST be received by 10am.
Orders placed on a Public Holiday will require an additional working day for despatch.
All major credit and debit cards are accepted except America Express. Payments may also be done by on-line transfer, by PAYPAL.
Bank: Westpac, West End. BSB: 034 013 Account Number: 166697
All orders are despatched in the most economical way available at the time. Extra fees may apply for registered and express post.
Orders over $150 are free of postal charges.
NON-RECEIPT OF ORDERS
Orders within the Brisbane Metropolitan area, not received within 5 working days will be re sent.
However, orders will NOT be re-sent free of charge if the address provided was incorrect
RETURN OF ORDERS
Once an order has been processed it cannot be changed. So please ensure the order is correct as some remedies have similar names.
STUDENT AND PRACTITIONER DISCOUNT
Students and practitioners will need to supply proof of their status before they will qualify for a discount. Practitioners can be registered by completing a PRACTITIONER DISPENSING APPLICATION FORM. This can be requested by phoning us during working hours.
PERSONALIZED FORMULA MADE ON REQUEST
There is a surcharge for personal formulas (combination remedies) because of the extra time and work involved in the selection of some rare remedies and special potency requested. This is due to the large collection of remedies we stock and sometimes have to outsource.
Please place your order in advance to allow for it to be filled in time.
Prescriptions from local and overseas doctors, vets etc are also filled and a small surcharge ma apply for the same reasons as above.
We also have a regular inflow of people travelling from overseas, sometimes calling in from the airport with a prescription from their doctor from European as well as Asian, South American countries. Our staff are well trained for this special service.
OFF THE SHELF FORMULAS
Homlab has off the shelf formulas for which no consultation or prescription is required, however this facility is provided for conditions which are non-life threatening and dispensed upon of request where a doctor’s diagnosis is available. This service is available to people who may not otherwise be able to attend the clinic personally. We take no responsibility for this service. If a consultation is required you will be informed.
REMEDIES REQUIRING A PRESCRIPTION
The following class of remedies require a prescription from a doctor or homeopath.
Organos, Sarcodes, Nosodes, potencies above 200c or below 3x, Tinctures.
We appreciate your cooperation and look forward to serving you with care and diligence.